United Kingdom
Complain to the airline first. After a final response or eight unresolved weeks, check whether AviationADR or CEDR covers it. CAA PACT may help when no approved ADR scheme applies.
UK CAA ADR guidance →Free private claim organiser
Track your flight claim from submission to payment
Keep the reference, requested amount, airline replies and next escalation date together. The tool works in your browser and does not send your claim details to us.
1
Add your claim
Use the operating airline and the reference from its acknowledgement email.
Live claim summary
Your next step
AirlineNot added
Claim referenceNot added
Amount requestedNot added
Add the submission date: Not calculated
Prepare
Submit
Wait for response
Decision
Paid / closed
2
Escalate only when the direct route is exhausted
The suggested authority changes with the route selected above.
Do not assume every regulator awards money. Some enforcement bodies monitor airline compliance rather than deciding individual compensation. Read the authority’s scope before submitting.
Official escalation directory
European Union / EEA
Find the national enforcement body for the country where the incident occurred. Its role and ability to provide individual redress vary.
EU enforcement bodies →Canada
Airlines generally have 30 days to respond to a passenger complaint. Unresolved eligible cases can go through the Canadian Transportation Agency portal.
Canada CTA complaints →India
Raise the issue with the airline first and retain its response. AirSewa, a Ministry of Civil Aviation initiative, accepts air-travel grievances.
AirSewa grievance portal →United States
Contact the airline first. If it does not resolve the matter, the US Department of Transportation accepts air-service consumer complaints.
US DOT complaint form →Supporting evidence
Keep the booking confirmation, boarding pass, written disruption reason, actual arrival evidence, claim copy, airline replies and itemised receipts.
Open evidence and expense tracker →Educational organiser only—not legal advice, a claims service or a guarantee. Official rules and scheme membership can change. Links reviewed 21 October 2026.